59 Comments

Sorry all, we DDoS'd ourselves, please try again!

Expand full comment

Regenerating the code returns a "Welcome back! This is your previously assigned code." and the same code that was originally given.. When trying that code again, the same "This code is invalid." message is returned. :-\

Expand full comment

I feel like the machines are playing us

Expand full comment

Still getting code invalid? Do I need to apply for new code?

Expand full comment
Comment deleted
Nov 9Edited
Comment deleted
Expand full comment

can you email support at kevinrose ? Thanks!

Expand full comment

I got a code, but they're saying it's invalid at checkout.

Expand full comment

I just get "Not Found" when clicking on the link :(

Expand full comment

I too am getting the "This code is invalid." notification when I use the code I received.

Expand full comment

Hi everyone. I came back to do this over the weekend and where there had previously been a hyperlink to click now it says: “Ok! — to redeem your discount, check your email for the newsletter with the link!” I can’t seem to locate the newsletter with the link. Can anyone help?

Expand full comment

I managed to get the link to work but now also get code not valid.

Expand full comment

Yes, when I try to checkout it says the code isn't valid. Have you found a fix for this?

Expand full comment

I'm still getting code not valid.

Expand full comment

The link shows I am not found in the email subscribers list for Perplexity Pro. Does anyone know who to reach out to for assistance or how to get the code?

Expand full comment

I can’t even submit to get a code

Expand full comment

Not working for me either.

Expand full comment

I've now managed to get a code but now says its invalid?

Expand full comment

When I click the link to redeem a code, it opens a page saying "Not Found" 🤷‍♂️

Expand full comment

Got a code now, but Perplexity checkout says it's invalid.

Expand full comment

The same thing happened to me.

Expand full comment

Has anyone found a fix for the “This code is invalid” error?

Expand full comment

Nope. I’ve even emailed perplexity support and support@kevinrose.com as KR suggested in 1 reply, but nothing yet. Hopefully will hear something on Monday.

I can’t keep mashing keys trying to get this thing to work - need tech support here : not sure anything we can do if the code just doesn’t work?

Expand full comment

I just tried to redeem my code just now assuming that the error would be resolved. However, its still showing the same error and I haven't heard back from my support email to KR. Hopefully tomorrow!

Expand full comment

Same, tried again, nothing from perplexity or KR support yet.

Expand full comment

closing the loop - Perplexity support fixed manually this morning.

Expand full comment

It worked for me, but I created a new Perplexity account because I use a different address for my subscription here:

- got a code through the link in the post

- create new Perplexity account by email

- login TO THE WEBSITE through the perplexity mail

- activate pro on the website redirects you to Stripe where you can enter the code. The app just prompted me to pay with Apple Pay.

- enter CC details for the auto-renewal on Nov 9 2025

- successful activation of Pro account

- close App, reload App = pro user

Expand full comment
Nov 9Edited

Nope still getting "This code is invalid". I use gmail address for Substack and for Perplexity.

I even tried deleting the Free perplexity account that uses the gmail address and setting it up again from scratch - still doesn't work?

I love that Kevin's bringing this awesome opp but I've been at this now for 8+ hours!

Expand full comment

Are you creating the account through Google Sign in or through Email with a Gmail address? I suggest using the latter.

Expand full comment

Yes thru the more manual sign up with an email. Honestly I think the early codes they gave out are just crock and need to be reissued. I just don’t understand how I can have a unique code (the usual jumble of letters and numbers) and it just not work at all - and reading through the 30+ comments I’m not alone.

I appreciate your help in trying to resolve this though.

Expand full comment

Not working for me :( I used the same email address and am logged in.

(Invalid code)

Expand full comment

Thanks Kevin, brilliant perk! Code worked fine for me

Expand full comment

You should buy a lottery ticket. Looks like you’re the only one from K Rose’s sub base that got this to work!

Expand full comment

How do I get back to my promotion code? I lost it when I went to the sign in page

Expand full comment